Believe it or not, Microsoft Word has come a long way in the past few years. I still wouldnâ€™t use it for the thousand page monsters I used to build for Intel, but frankly those beasts even made FrameMaker have fits. More importantly, FrameMaker is powerful, but nobody ever bothered to make it easy to use.
When I approach something substantial I want to write about, I usually make an outline. This is what I was taught to do as far back as the seventh grade, and it is what I am comfortable with
Bullet Points The more relaxed you are, the better a job interview tends to go Subject knowledge is great, but tools skills help you land jobs A service level agreement (SLA) is a document that describes the performance criteria a provider promises to meet while delivering a service. The Next Interview I drove to Phoenix […]
Bullet Points A workaround is a procedure designed to overcome a shortcoming of a program or piece of equipment. Sometimes the tools dictate the format of your work Projects tend to go better if you have a plan (believe it or not) Take the time to talk to the people on your project Beating the […]
When I began my technical writing career, I was under the impression that companies valued good documentation. After twelve years in the industry, I can assure you that is not the case. Judging by the documentation I have seen and the documentation I’ve been asked to produce, companies would prefer to put out unmanageable manuals […]
At this point in my career I have read about twenty different books on technical writing, and few of them seem to address the real job. They tend to portray technical writing in an idealized world in which the writer is a valued part of every step in the process — from planning to the […]
For the past two weeks, I have been fixing FrameMaker document graphics. Most of the documents I am working with are the same ones I mentioned in Boilerplate. The problem is that the graphics contained in those documents do not conform to company standards in multiple ways. In order to conform to company standards a […]
Adobe FrameMaker is the Documentation Standard Adobe FrameMaker is the industry standard for writing book-length technical documentation. It is a powerful program capable of creating books of well over a thousand pages. The learning curve for the program is significant. Adobe FrameMaker is a much different animal than Microsoft Word and other word processors. It […]