The Technical Writer writes service, operator and maintenance manuals for Vermeer equipment and provides these documents to customers. This role informs dealership service technicians of operating principles, troubleshooting and repair procedures for all functions of each model. This role is required to interpret hydraulic and electrical schematics, parts book drawings, harness drawings, prints and other documents.
Essential duties and responsibilities include the following. Other duties may be assigned.
Study schematics to further understand machine operation; analyze machines to divide into the appropriate chapter manual functions; analyze circuits to determine the best troubleshooting circuit method; consult with engineers when schematics are vague, or for other questions; consult with service department personnel to learn of issues pertinent to machine service.
Create a list of reference designators for machine components; calculate and predict various speeds of actuators on machine to draft expected performance functions on machine.
Create drawings and diagrams to be placed in manuals; locate other manual drawings from parts books, prints and solid models; take and edit digital photographs as needed.
Edit and convert materials to be used in manuals; draft text to explain how circuits operate and detail troubleshooting practices; draft repair procedures; edit boilerplate text for adaptation with particular machinery
Refine and rewrite drafts to be more readable and easier to follow in the assigned manuals.
Manage assigned projects and prepare weekly project status reports.
Implement publishing software to create supporting elements of the manual, such as index, table of contents and prepare manual for final publication.
Create PDFs to print books for the purpose of sending books for review; input editorial comments suggested by reviewers.