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A Career in Technical Writing: Amanda

Published on August 20, 2008 by in Writing

Bullet Points

  • Third-party personnel recruiters work with companies that are searching for one or more employees.
  • Third-party recruiters work on a commission basis, with the commission typically amounting to about 20 to 25 percent of the employee’s first-year salary.
  • Third party recruiters are put in the delicate position of having to reconcile two sets of interests, those of the company and those of the candidate. In most cases, the interests of the company win out because the company is the one that pays the recruiter.
  • Third party recruiters often have specialties, such as finding executives or technical employees. They may even specialize in very specific niches such as finding C++ programmers or engineers with government security clearances.
  • Never work with an employment agency that charges you a fee.
  • The song Amanda, by the band Boston, was their biggest hit. It reached number one on the singles chart in 1986.

The feeling takes so long to grow

After the contract with the megacorporation ended, the job market hit a short-term slump, at least locally. I had only one real suitor for a new position. It was a start-up out of Silicon Valley called eStamp. We had a slow courtship. I heard from them about every two weeks. The first call was from a recruiter, Amanda. Amanda was enthusiastic. She made the job sound fantastic and my chances sound great. The company she represented specialized in online stamp / mailing label sales. They needed a lead technical writer with strong web skills. Amanda liked my resume and my web site, so she decided that I was the perfect fit. The job paid a lot of money, $87,000 a year plus 1000 shares of stock per year for four years. I understood that the Bay Area housing market was pricy, but this seemed like enough money for me to live comfortably on and I liked the idea of moving to the nerve center of the geek universe. I also liked the idea of having a full-time job rather than a contract.

About two weeks passed before I had my first phone interview and another two weeks after that the company called for a follow-up interview. Both interviews went well, so they decided to fly me out to meet the crew for one final round of interviews. The trip took about two weeks to set up, of course. When I got there, everyone seemed enthusiastic and I came away feeling good. After the xenophobic atmosphere of the megacorporation, this little startup seemed downright friendly.

I’m gonna take you by surprise

Once I got home, however, another two weeks passed before I heard from them. Eventually, Amanda called to let me know that they wanted to hire me, but they were dropping their offer to $77,000. They wanted me to prove myself before they made me lead technical writer. It was a bit of a slap in the face. I had never had anyone cut their offer before.

If there had been any other opportunities brewing, I might have turned their offer down, but I needed work. I didn’t have any money left in my account. I told them that if they were going to drop my pay, then I needed a relocation allowance get me out there. At first they didn’t want to give it to me. They didn’t like the idea of laying out any money in advance. The company eventually agreed to give me $2000, but they wanted to put restrictions on it. The main sticking point was that they wanted the money back if I didn’t last at least six months. I was perfectly willing to give the money back if I quit, but I would not agree to repay them if they fired me or if I was laid off. Amanda was unsympathetic. She accused me of plotting to use eStamp to get to California where I could get a better-paying job. I explained to her that I was happy to repay them if I quit, but not if they decided to get rid of me. They were two separate issues. She told me she didn’t see the difference, but she would take my demand to them anyway. It was frustrating, and the days kept passing.

Tomorrow may be too late

I was about to cave in. I needed the job. I began to pack my stuff and I even signed the contract, but I left it on my desk rather than fax it to them. Amanda was supposed to give me eStamp’s final word on my request by the end of the day. I had decided that, no matter what their final offer was, I was going to take it and give the job my best shot.

At about two o’clock that afternoon, I got a phone call from a different recruiter – a local recruiter. This recruiter said she represented a major computer company that needed a new writer by Monday. I told her that was great, but if they wanted me, I needed an answer within three hours because I had another offer I was planning to take. Within ten minutes I was on the phone with the computer company’s technical communications manager and one of their writers. Within an hour my fax machine was spitting out a contract for a brand new job. Instead of heading blindly to Silicon Valley, I would be driving twenty minutes to a research park on the southeast side of Tucson. It was a contract job, and it paid less money, but I wouldn’t have to move.

I don’t wanna lose you

Amanda called at about four o’clock that afternoon. She was abrupt and irritated. She had decided to take a hard line with me. “They aren’t going to give in on this, so I need your answer now, yes or no.”

I took a breath. “I guess this isn’t going to work out then. Thank you for trying.”

“WHAT?”

To say that Amanda was upset would be a gross understatement. Amanda screamed. Amanda pouted. Amanda argued. It got even worse when she realized I was taking a position that paid less than their offer. I explained to her that this job didn’t require me to move. I could keep paying my dirt-cheap Tucson rent, so financially I would be better off. At some point Amanda started to cry. She accused me of leading her on. She called me a liar. She begged me to change my mind.

I stayed calm. I reminded her that eStamp had dragged their feet for almost two months. They had even dropped their offer. Once Amanda realized I wasn’t going to change my mind, she demanded that I call the manager at eStamp myself to tell her I wasn’t taking the job. This is not the sort of thing recruiters make applicants do, ever, but I agreed to do it just to get her off the phone.

There’s something I just have to say

I called the manager and let her know I was taking another job. The manager took it in stride. “This is the Silicon Valley,” the manager said, “it happens all the time. I don’t know why she was so upset.” The manager wished me luck in my new position and that was that. It was a strange day. I was thrilled to have a new job (and a local one at that) but I was also emotionally drained. I had never had a recruiter go through a meltdown before.

I was once again a gainfully employed technical writer. I had gone from a megacorporation to an even larger company. It was a company that had once been fabled for both its size and its culture. Even after ten years of layoffs, it was still one of the largest companies in the world. They were the stuff of legends. The glory days had since passed, but I was still going to be working for The Big Mothership. We’ll call it TBM. Now, the adventure was truly about to begin…

Further Reading

A Boston Technical Recruiters Blog: Even recruiters blog. There is some good advice here.

Deceptive Recruiting: HR’s Last Stand? A discussion of recruiter ethics

Questions

What experiences have you had with recruiters?

What is the longest period you’ve ever had to wait between an interview and a job offer?

Have you ever had to personally turn down an employer?

 
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10 Comments  comments 
  • John Hewitt

    @ JoniB

    What can i say? It was the end of a two-month relationship.

  • JoniB

    John, I’m amazed you didn’t hang up on Amanda. She was totally unprofessional and sounds like a real nut case to boot.

  • Craig

    Answers to the questions:

    What experiences have you had with recruiters?

    None with technical writing recruiters. The experiences I’ve had with programming recruiters have not been fruitful. I still landed my own jobs.

    What is the longest period you’ve ever had to wait between an interview and a job offer?

    It was quite a wait. It was at least two weeks, if not a month. I was sure I was going to get an offer. I did get the offer and I took it. One reason? This was during the tech bubble burst. I had no other offers. I was still programming and the pundits were predicting the end of tech.

    Have you ever had to personally turn down an employer?

    No.

  • John Hewitt

    Thank you for the responses Craig. I’ge gotten a lot of jobs through recruiters. In fact, there has been only one job in the past ten years that I didn’t get through a recruiter. I got that one through friends, but I still worked through an agency. I just knew I had the job before I even approached them.

  • Lillie Ammann

    John,
    Your job exploits are addictive. I keep coming back wanting to know what going to happen. I’ve always either owned my own business or freelanced for a number of clients so what you’ve gone through is outside my experience.

  • Nick Corcodilos

    John,

    Great example of how greenhorn “headhunters” can destroy a career. My compliments on talking directly to the hiring manager at the end. You may not realize it, but you just made a friend. And the headhunter probably lost a client, or at least his respect.

    Liked it so much, I added the link to the comments in my blog: http://corcodilos.com/blog/66/aim-aim-aim-shoot-foot. Same topic, different story.

    Nick Corcodiloss last blog post..Aim, aim, aim, shoot foot

  • John Hewitt

    Thank you Nick. I’ve gotten plenty of jobs through recruiters, and I could keep telling the stories for days.

    When I asked one recruiter if the company could raise it’s offer, she called back an hour later to ask me what she had done wrong. I tried to tell her, isn’t personal, its a business negotiation. I don’t hate you, I just want to see if I can get a better offer.

    Another recruiter refused to tell me what company he represented, but insisted that I tell him what companies I had applications at (so that we wouldn’t overlap). When I refused to be submitted for the job, he called me back three more times to have the exact same argument with me. I eventually had to screen my calls.

  • John Hewitt

    Thank you for the corroboration Marc. I haven’t done any corp-to-corp work. It sounds like an interesting arena to be working in.

  • Marc C. DiGiuseppe

    Gee Whiz! John, I guess you could call it par for the course! “Amandas” call me two and three times a week. I work for a great little documentation management company in my home state. Part of my daily assignment is to “review the queue” for Corp-to-Corp contract business. You wouldn’t believe some of the stuff the recruiters tell me. I politely listen to their pitch, then I ask them three questions: Where is the assignment? What is the contract period? What is the rate? If they don’t meet my criteria on all three, I turn them down. You have to make a living and you can’t do that underwriting someone else’s speculation.

    Some of them call back and try the old sales pitch on me (“They never say no.”). But, my employer allows me to make that judgement call because I’ve been a process analyst and technical writer for nearly 30 years now.

    To tell you the truth, during hard times, I’ve pumped gas and repaired lawn mower engines before working at my profession for less than my market value. W-2 contracting was always a good way to start up again after a lean period. I guess, from my perspective, they’re just kids trying to turn a buck. Poor dears; they’ll learn, eventually.

    You are to be commended for “hanging tough.” When anyone compromises your apparent value, you work for “free” to some extent. Under these circumstances, your employer can’t really appreciate the fact that you have any value at all.

  • Michael from Technical Recruiters

    Hey John I love the fact that eStamps thought that they could just drag their feet for nearly two months and cut their offer, and then the technical recruiter is actually shocked that you didn’t jump and down and fall for the bait. I hate it when recruiting companies to this. There’s a lot of good ones out there, but also a lot of ones like this where you question their motives and thinking. Now I try and rate them for a living but it’s hard – you never know when one of them is a basketcase like that unless you get a complaint from an actual customer. Best of luck with your new job in Tucson.

    -Mike

    Michael from Technical Recruiterss last blog post..About Sales Specific Technical Recruitments